New Mac M1

Article Id: New Mac M1 Last updated date: 11-20-2020

Use Drobo Dashboard v3.6.1:

The latest updates are available on the downloads and docs page,​

To Install:

  • Click the following link to download:  Drobo-Dashboard-3.6.1.dmg
  • Select Download 
  • Click the Drobo Dashboard v3.6.1 dmg file to install
  • Follow the prompts to install 

You may be prompted to boot into Recovery mode, unlock, enable access to the Kernel to allow signed apps access to the Kernel.

If you’re using an M1 Mac with Apple silicon,  follow the appropriate steps to enter macOS Recovery mode:

  1. Click the Apple menu and choose “Shut Down”.
  2. Press and hold the power button until you see “Loading startup options”.
  3. Click “Options”.
  4. Lastly, click “Continue” and enter the password for an administrator account, if requested.

Next, you may be prompted to adjust the security level:

There is a known issue that when a USB-connected Drobo is already on as the Mac is powered on or restarted, Dashboard may fail to discover the Drobo due to the driver not being loaded by the OS. The workaround is to reconnect the USB cable.

For additional troubleshooting see:  Frequently Asked Questions: macOS 11 Big Sur