This article applies to all Drobo products.
We at Drobo cannot emphasize strongly enough how important it is to shut down your Drobo storage device safely. If any of your applications (including the Drobo storage device's own data-management tasks) are in the midst of accessing or writing data and your Drobo device is abruptly or unexpectedly halted, your critical data is at risk. Unsafe Drobo shutdowns, for example not ejecting or unmounting the Drobo Volume prior to using the toggle switch, may cause file corruption and/or data loss. Although Drobo storage devices all have built-in protection for the occasional power outage, standard operations should include safe data handling.
This is the recommended method for safely shutting down your Drobo. More information is provided in our User Guides.
1. Make sure that the activity light on your Drobo is off, indicating that no data is actively being transferred to or from your Drobo.
2. Also check to ensure the drive bay lights are not blinking alternately between yellow and green. This indicates that your Drobo is busy working to protect your data. Wait until these lights are a solid green.
3. In the Drobo Dashboard, select the Drobo you would like to shutdown from the All Drobos page, and click the Tools option on the Navigation menu. The Tools page opens.
4. In the Drobo Operations area, select the Shutdown option. A message box opens asking you to confirm the Shutdown.
5. Click the Yes button.
6. It can take up to two minutes for your Drobo to power down. Afterwards, the power light turns off, indicating your Drobo has shutdown.
Turning Your Drobo Device Back On
These steps apply to all Drobo products.